FAQ

POLICIES & PROCEDURES

General

Once a portrait session has been performed, your session fee is non-refundable, as it covers the time and skills invested by JPR Create, LLC up to and through that point.

Your gallery powered by Pic-Time Inc with your photographs or video(s) will be available for 30 days and a $45 dollar charge will apply for every additional week. Please read the Pic-Time Terms of Service here.

If you arrive late to a session it will result in the loss of time to get the best images possible.

If you are late for your time slot, I will use the remainder of the time to try and capture the best images. If you are so late that you miss your session time, your payment is forfeited and you can not reschedule.

Rescheduling and cancellation

JPR Create, LLC reserves the right to reschedule any session due to photographer illness, personal emergency, or inclement weather. If a session cannot be rescheduled due to photographer cancellation or, only in the case of event coverage, a comparable professional affiliated with JPR Create, LLC is unable to replace and cover the agreed session we will refund your paid session fee.

Clients reserve the right to reschedule any session or meeting within one week PRIOR to the scheduled date at no additional fee.

If you prefer to cancel your session, instead of rescheduling at least one week prior, you must pay a cancellation fee of $50.

Rescheduling or canceling of your session’s date within 72 hours may incur additional fees and you will not receive a refund of your sitting fee deposit.

Portrait sessions

non-refundable deposit of 50% of your quoted coverage fee is due immediately to reserve your session. We will not reserve a date or time without your payment. The remainder of your full balance is due immediately after your session. Payment is collected through invoice. JPR Create, LLC strives to have your portraits ready to view and order within 6-10 business days after your session. However, due to the level of attention we provide to your images, your wait may be longer. We appreciate your patience!

Please do not bring your own camera, camcorder, or any other recording devices to your session, or allow any family members to do so. If this situation occurs, the photographer reserves the right to terminate the session. If your session is terminated in this way, there will be no refund given.

Weddings & Events

A non-refundable deposit of 50% of your quoted coverage fee is due immediately to reserve your event/wedding date. We will not reserve a date or time without your payment. The remainder of your full balance is due immediately after your wedding/event.

JPR Create strives to have your event/wedding images ready to view and order within 10-20 business days after your event/wedding date. If it is an event/wedding recap video we strive to have your video ready within 14-21 business days. However, due to the level of attention we provide to your images, your wait may be longer. We appreciate your patience!

USAGE RIGHTS

JPR Create, LLC has the exclusive right to make reproductions. JPR Create, LLC

shall only make reproductions for the client or for use in the photographer’s portfolio,

advertising, samples, website and display within or outside their studio. The

photographer also has the right to enter these images into photographic competitions,

art exhibitions or publications. 

For any additional questions please feel free to contact me at any time

Privacy Policy

Your privacy is important to us. We provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the JPR Create, LLC website.

The only personal information we collect is name, street and email address, and telephone number. Your credit card information will also be collected if that form of payment is used to make your purchase but, that data is only used to process your transaction is not stored in our database.

We use the personal information collected from you to facilitate taking your photographs, communicating with your regarding your photographs and other related products and services, and processing any transaction you may do with JPR Create, LLC. Such personal information as we collect is not used for any other purpose and is not shared.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please read the Pic-Time Privacy Policy here.

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